Reliable CCTV Manufacturer

Due to resource restrictions, we are limited in what we can provide you the strongly advice on the shipping & delivery. This section will only give some experience/reference on carefully handling them. We are constantly working to enhance our operation on this, and we welcome your suggestions!

General Information

-It is suitable for orders to international destinations. If you’re domestic buyer, please contact a trade representative at phone 86-756- 8673088/8673113 or email sales@ansjer.com .

-Approved orders are usually shipped after we receive your full payment.

-If you have a specific delivery requirement, please contact us in order to learn if your requirements can be met.

-In any case, please be sure that you have submitted a correct address and contact information which we can deliver to.

-In the event it appears that your order may be delayed, we will contact you to inform of updated shipment schedule. Please DO give us your comments in time, otherwise we consider that you agree with it.

Estimated Lead Time

CRT CCTV Monitors: within 20 days

LCD CCTV Monitors: within 25 days

CCTV Cameras: within 16 days

Digital Security Products: within 25 days

Parts & Accessories: within 10 days

Samples: 3-7 days

Products in Stock: within 7 days

OEM Products: we need to estimate a delivery time according to your unique requirements of those products.

Shipment Term

We usually require a shipment term of FOB Zhuhai, China.

However we've chosen some forwarders as our main carriers due to their good pricing and expertise in handling as well as a shipping time that's faster than competition's. If you pay the freight together with the payment for goods, we may help you process the shipment by prepaid. Or the cost of shipping will be deducted from your credit or refund. You may receive the goods at earlier time or better cost. In certain situations (such as unusually large or heavy items, by air), we’d like to work with you to determine the most effective and economical shipping method.

Additional Shipping Options

To help try and find a best delivery method for our customers, we also break down the following various categories of delivery here, FedEx, UPS, DHL, EMS, APP, etc.

International Common Certificate Requirements

The products you’re currently buying from Ansjer come with necessary certificate with the traceability and safety. In the light of experience of the operation of exporting our product, it has become clear that the arrangements in certificates for surveillance of products on the market are as following.

1, For CCTV products coming with built-in power supply ( Monitor, DVR, Camera) , the whole units should have UL & FCC certified for US market, and CE certified for European market.

2, For CCTV products coming with built-out power supply ( Monitor, DVR, Camera), the power adaptors must have UL or CE certificates.

3, For parts and accessories except of power adaptors, they are not required with any certification.

As for the new directives of RoHS regulated by European Commission, or similar regulations which are cognized in America, as a consequence Ansjer has taken a number of recent initiatives to meet the requirements and ensure that the goods can be imported without any problems.

Check Your Order Status Online

Except that you can track your shipment by knowing the carrier’s tracking number, we still do NOT have a way to track your orders online. If need help with it, please contact the related sales representative to know your order status.